Why an Internet-SA Fibre connection is right for you
Our brand new purpose-built fibre network has been designed from the ground up to meet your needs in your way. Our below-ground lines are protected from any unwanted interruptions with more than enough capacity to deliver all-you-can-eat internet to all your devices in the blink of an eye.
You can be sure of lightning-fast and fully supported unlimited internet to suit all your needs.
A fibre connection delivers up to 200mbps upload and download speeds.
True uncapped and unshaped connections.
Above industry-standard uptimes.
Have peace of mind knowing that your concern is being handled by skilled experts.
Explore all fibre packages.
Terms & Conditions apply. Prices may vary depending on your town and location.
Most asked questions
Which line speed is right for you?
What happens after I sign up?
After signing up, we will send you a contract. Once we receive the completed contract, necessary documents, and payment, we will schedule the installation. Typically, installation occurs within a few days of booking. However, please allow up to two weeks for the entire process to be completed.
Are there any data caps, usage limits or fair usage policies?
No, we don't have any data caps, usage limits, or fair usage policies.
Do you provide a modem or router, and is it included in the package price?
Internet-SA provides you with a free-to-use router, which is included in your package. This router remains our property.
Is there a contract or term commitment for the fibre internet service, and are there any early termination fees?
All our fibre contracts are month to month with a month’s notice. If the client terminates the agreement within 6 months of the duration of this contract, the client will be held liable for a penalty fee of R1000.
What is the process for troubleshooting and resolving service issues?
You can visit our Help Centre to see if you can resolve common issues independently. Alternatively, you can contact our support team through our Contact Us page.
Can I use my own router or modem with your Fibre Internet service, and what are the compatibility requirements?
You are required to use the provided router. While it's possible to use your own router alongside our free-to-use router to extend coverage, we recommend using the same routers in a mesh system for optimal performance.
Will the provided router cover my entire home?
The provided router typically covers an area with a radius of approximately 20 metres. However, this coverage may vary based on the number of walls and obstacles within your home.
What equipment is provided, and is there a setup fee?
- Fibre distribution box
- Optical network unit (ONU)
- Wi-Fi router
- Cabling, conduit, and ducting up to a limited extent